Small Business Email Challenges

12:02 am

Let’s face it there are not many days that go by that we don’t send or receive an email, in fact it is estimated that there is 35 billion emails generated every business day (data from IDC).

It’s easy to understand why, you can send an email to the other side of the world and within seconds it’s there. Email is ubiquitous it can be sent from any device to any device and these days anywhere and anytime. We receive emails from prospective customers, email’s from our web site, emails from suppliers, email’s to new and existing customers and the list goes on and on.

So with all these emails how is small business managing?

Having spoken to numerous small businesses the answers are usually the same:

Too Many, Can’t Manage, Can’t Find and Cant’ Cope!

In detail the problems are:

The above problems have led to numerous business bandaid solutions such as word documents and excel spreadsheets that we store as email templates and constantly edit, copy and paste. Group email folders to store team emails, public folders even customer folders. In fact some businesses spend more time managing emails as appose to reading and replying.

If we also compound Faxes, SMS, Letters and Voice Mail it becomes a messaging nightmare. So how can small business manage? Because of these and many other reasons 3G Business CRM was founded. 3G Business CRM –